At BuyHaven.pk, we respect and protect the privacy of our customers (“buyers”). This Privacy Policy explains how we collect, use, protect, and share buyer information when you visit our website or place an order with us.
By using our website, you agree to the terms of this Privacy Policy.
1. Buyer Information We Collect
BuyHaven.pk is a single-seller eCommerce website and operates on a Cash on Delivery (COD) only basis. We collect only buyer information that is necessary to process and deliver orders.
Personal Information
- Full name
- Mobile number
- Email address
- Shipping address
Order Information
- Product details
- Order history
- Delivery status
Payment Information:
BuyHaven.pk does not collect, process, or store any card, bank, or online payment information, as all orders are paid through Cash on Delivery (COD).
2. How We Use Buyer Information
Buyer information is used strictly for the following purposes:
- To confirm and process orders
- To deliver products through courier services
- To communicate order updates and provide customer support
- To improve our website and services
- To prevent fraud and fake orders
Buyer data is not used for any unauthorized or illegal purposes.
3. Cookies and Technical Data
We may collect basic technical data such as:
- IP address
- Browser type
- Device information
This data helps us:
- Improve website performance
- Enhance user experience
You can disable cookies in your browser settings; however, some website features may not work properly.
4. Sharing of Buyer Information
BuyHaven.pk does not sell, rent, or trade buyer personal information.
Buyer information may be shared only with:
- Courier and delivery partners (for order delivery purposes only)
- Legal authorities if required by law
All shared data is limited to what is necessary.
5. Data Security
We use reasonable administrative and technical measures to protect buyer information, including:
- Secure systems
- Limited access to personal data
However, no online system can guarantee 100% security.
6. Buyer Rights
Buyers have the right to:
- Request access to their personal information
- Request correction or update of their information
- Request deletion of their information, where legally allowed
7. Data Retention
Buyer information is retained only as long as necessary:
- To complete and manage orders
- To comply with legal or business requirements
Afterward, data is securely deleted or anonymized.
8. Children’s Privacy
BuyHaven.pk does not knowingly collect personal information from individuals under the age of 18.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Continued use of the website means you accept the updated Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@buyhaven.pk
Email: support@buyhaven.pk
